Around the clock, the utilities industry provides essential services – from powering lights to supplying clean drinking water. Often considered a provider of vital public goods, this industry is typically heavily regulated. Utilities usually require massive investments in facilities and equipment but benefit from economies of scale that promote limited competition. Despite this, utilities must continue to evolve. Rising public interest in “green” energy combined with looming carbon emission legislation is providing a platform to launch initiatives aimed at conservation. As the load on utilities mounts with population increases, the most important factor to consider is the need to reinvest in infrastructure.